1. Q: Where is your company located?
A: We are a manufacturing factory located in Pinghu City, Zhejiang Province, China, near Shanghai. Welcome to our factory!
2. Q: Can I get a sample and how long will it take?
A:Definitely, but you need to pay for the sample and express delivery fees,we will deliver it within approximately 7 business days after receiving payment.
3. Q: What's the MOQ?
A: The MOQ for each model is 100 pieces.
4. Q: Do you offer customization options for your products?
A: We offer the following customizable options, including but not limited to product color, customer's logo, carton marking, user manual language.
5. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container.
6. Q: What's the delivery time?
A: The estimated delivery time for your order is 30–45 business days after payment confirmation.
7. Q: What are the payment terms?
A: Payment terms: T/T or L/C at sight. 30% as deposit by T/T,the remaining 70% against presentation of the shipping documents.
8. Q: How does your factory carry out quality control?
A: Quality control is implemented at incoming, in-process, and final inspection stages according to ISO 9001 Standard.
9. Q: What certificate do you have?
A: We already have CCC, CE(EN71), ASTM-F963, SGS certifications. We can also apply for your required certificates if your order quantity meets 3×40' FCL containers per model.
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